Case Study

Enhancing Berkeley's Intranet to increase user adoption

Personalizing the user experience

Definity First collaborated with Berkeley's Advancement Services department to enhance their intranet to increase employee engagement to improve internal communication.

This case study will give you insights into how we supported the onboarding of the new staff and the ongoing training of all campus staff and faculty on advancement processes.

In this Case Study, you'll learn the following:

  • The technologies and processes we use the improve the Search function for an efficient and faster user experience.
  • How we establish a knowledge-sharing environment about fundraising culture across Berkeley's campus.
  • The best practices used to revamp their intranet's web portal content to inform/educate users.

Download the case study and discover the secret behind their best-in-class intranet.